1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and 2616232 Alberta Inc. ("Company," "we," "us," or "our") governing your access to and use of the FieldCore platform, including all associated applications, APIs, and services (collectively, the "Platform"). By creating an account, scanning a QR code, or otherwise accessing the Platform, you agree to these Terms in their entirety.

2. Eligibility

You must be at least eighteen (18) years of age and possess the legal capacity to enter into binding agreements under the laws of your jurisdiction. If you are accessing the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Access Tiers and Accounts

The Platform operates under four distinct access tiers, each with specific permissions and responsibilities:

Tier	Description	Key Permissions
Public	Unauthenticated users scanning QR codes	View work order status, submit scans with location data
Client	Registered customers of the Company	View work orders, approve invoices, access billing history
Technician	Authorized field service personnel	Create/update work orders, upload photos, log time, scan QR codes
Manager	Administrative users with full access	All permissions, user management, reporting, invoicing

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You must notify us immediately of any unauthorized use.

4. QR Code Scanning and Location Data

When a QR code associated with the Platform is scanned, the Platform may collect the GPS coordinates of the scanning device, device metadata, and the timestamp of the scan. By scanning a FieldCore QR code, you consent to this data collection. See our Privacy Policy for full details on data handling.

5. Billing, Invoicing, and Payment Terms

5.1 Invoice Generation

Invoices are generated through the Platform based on completed work orders, time logs, materials used, and other billable items as configured by Managers. All amounts are quoted in Canadian Dollars (CAD) unless otherwise specified.

5.2 Payment Terms

Unless otherwise agreed in writing, all invoices are due and payable within thirty (30) days of the invoice date ("Net 30"). Payment may be made by any method accepted through the Platform.

5.3 Late Payments

Overdue invoices may be subject to a late payment charge of 1.5% per month (18% per annum) on the outstanding balance, or the maximum rate permitted under applicable Alberta law, whichever is less. The Company reserves the right to suspend Platform access for accounts with invoices overdue by more than sixty (60) days.

5.4 Disputes

Invoice disputes must be raised in writing within fifteen (15) days of the invoice date. Undisputed portions remain payable according to standard terms. The Company will make reasonable efforts to resolve disputes promptly.

6. Intellectual Property

6.1 Company IP

The Platform, including its design, source code, algorithms, user interface, documentation, logos, trademarks, and all related intellectual property, is the exclusive property of 2616232 Alberta Inc. and is protected under Canadian copyright, trademark, and intellectual property laws. No license or right is granted to you except the limited right to use the Platform in accordance with these Terms.

6.2 User Content

You retain ownership of content you upload to the Platform (photos, notes, documents). However, by uploading content, you grant the Company a non-exclusive, royalty-free, worldwide license to use, store, reproduce, and display such content solely for the purpose of providing and improving the Platform services.

6.3 Restrictions

You shall not: (a) reverse-engineer, decompile, or disassemble any part of the Platform; (b) copy, modify, or create derivative works from the Platform; (c) use data mining, scraping, or automated tools to extract data from the Platform; or (d) remove, alter, or obscure any proprietary notices on the Platform.

7. Service Availability

We strive to maintain continuous Platform availability but do not guarantee uninterrupted access. We may perform scheduled maintenance, updates, or modifications at any time. We will make reasonable efforts to provide advance notice of planned downtime when feasible.

8. Termination

We may suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice. Upon termination: (a) your right to use the Platform ceases immediately; (b) we may delete your account data after a reasonable retention period as described in our Privacy Policy; and (c) provisions that by their nature should survive termination (including liability limitations, indemnification, and intellectual property protections) shall remain in effect.

9. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via the Platform or email. Your continued use of the Platform after modifications constitutes acceptance of the revised Terms. If you disagree with any changes, you must discontinue use of the Platform.

10. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

11. Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, Acceptable Use Policy, and Liability Waiver, constitute the entire agreement between you and the Company regarding the Platform, superseding any prior agreements, communications, or understandings.

12. Contact Information

For questions regarding these Terms, contact us at:

2616232 Alberta Inc.
Alberta, Canada
Platform: FieldCore

1. Overview

This Privacy Policy describes how 2616232 Alberta Inc. ("Company," "we," "us," or "our") collects, uses, discloses, and protects personal information through the FieldCore platform ("Platform"). We are committed to protecting your privacy in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), the Alberta Personal Information Protection Act (PIPA), and other applicable Canadian privacy legislation.

2. Information We Collect

2.1 Information You Provide

• Account information: name, email address, phone number, organization name, role/tier assignment
• Work order data: descriptions, service notes, status updates, time logs
• Photos and documents: images uploaded as part of work orders or service records
• Billing information: invoice details, payment records, billing addresses
• Communications: messages, support requests, and other correspondence submitted through the Platform

2.2 GPS Location Data

When a FieldCore QR code is scanned, the Platform requests the GPS coordinates of the scanning device. This data is collected to:

• Verify that service was performed at the correct job site
• Provide location-stamped audit trails for work orders
• Enable map-based views for Managers monitoring field operations
• Support fleet and technician dispatch optimization

GPS data collection relies on the device's browser-based geolocation API. If the user denies the browser geolocation prompt, the scan will still be recorded but without precise location data. The Platform may fall back to IP-based approximate geolocation in such cases.

2.3 Device Fingerprint Data

When you access the Platform or scan a QR code, we automatically collect device and browser metadata, including but not limited to:

Data Point	Purpose
User agent string	Device/browser identification, compatibility
Screen size and resolution	Responsive rendering, analytics
Browser language	Localization
Timezone	Timestamp normalization, scheduling
Connection type (WiFi, cellular)	Performance optimization
IP address	Approximate geolocation fallback, security
Referring URL	Traffic source analysis

2.4 Scan Logs

Each QR code scan generates a log entry containing: the QR code identifier, timestamp, GPS coordinates (if available), device fingerprint data, and the associated work order reference. These logs are retained as part of the operational audit trail.

3. Consent

3.1 Express Consent

We obtain express consent for the collection of GPS location data through the browser geolocation permission prompt. Authenticated users provide consent when they accept these Terms during account creation.

3.2 Implied Consent

By scanning a FieldCore QR code, unauthenticated (Public tier) users provide implied consent to the collection of device fingerprint data and IP-based approximate location data, as described in this Policy. Prominent notice is displayed on the scan results page.

3.3 Withdrawing Consent

You may withdraw consent at any time by: (a) denying or revoking browser geolocation permissions; (b) contacting us in writing to request cessation of data collection; or (c) closing your account. Note that withdrawing consent may limit certain Platform functionality. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

4. How We Use Your Information

We use collected information for the following purposes:

• Service delivery: operating, maintaining, and improving the Platform
• Work order management: tracking service requests, technician assignments, and job completion
• Billing and invoicing: generating invoices, processing payments, managing accounts
• Location verification: confirming technician presence at job sites via GPS data
• Security: detecting unauthorized access, fraud prevention, abuse mitigation
• Analytics: understanding usage patterns to improve the Platform
• Legal compliance: fulfilling legal obligations, responding to lawful requests

5. Disclosure of Information

We do not sell personal information. We may disclose personal information to:

• Service providers: third parties who assist in operating the Platform (hosting, analytics, payment processing), bound by contractual confidentiality obligations
• Clients and employers: Technician location and work order data may be visible to Managers and Clients within the same organizational context, as required for service delivery
• Legal authorities: when required by law, court order, or governmental regulation, or when necessary to protect the rights, safety, or property of the Company, its users, or the public
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to reasonable confidentiality protections

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law. Specific retention periods:

Data Type	Retention Period
Account information	Duration of account plus 2 years
Work order records	7 years (regulatory compliance)
Scan logs (GPS + device data)	3 years
Invoices and billing records	7 years (Canada Revenue Agency requirements)
Photos and uploaded documents	Duration of associated work order retention
Session and cookie data	See Cookie Policy

7. Your Rights Under PIPEDA and PIPA

As a user, you have the following rights regarding your personal information:

• Right of access: you may request a copy of the personal information we hold about you
• Right of correction: you may request correction of inaccurate or incomplete personal information
• Right to withdraw consent: you may withdraw consent for the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions
• Right to deletion: you may request deletion of your personal information, subject to our legal retention obligations
• Right to complain: you may file a complaint with the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta

To exercise any of these rights, contact us using the information provided in Section 11 below. We will respond to access requests within thirty (30) days, as required by PIPEDA.

8. Data Security

We implement reasonable technical and organizational safeguards to protect personal information, including:

• Encryption of data in transit (TLS/HTTPS) and at rest
• Role-based access controls aligned with the four-tier permission model
• Regular security assessments and vulnerability monitoring
• Secure hosting infrastructure with redundancy and backup procedures
• Employee access limited to those with a legitimate business need

No method of electronic storage or transmission is 100% secure. While we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security.

9. International Data Transfers

Personal information may be stored or processed using servers located outside of Canada. Where personal information is transferred outside of Canada, we ensure that adequate protections are in place in accordance with PIPEDA requirements, including contractual obligations on service providers to maintain equivalent privacy protections.

10. Children's Privacy

The Platform is not intended for use by individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a person under 18, we will take steps to delete such information promptly.

11. Contact and Privacy Officer

For privacy-related inquiries, access requests, or complaints, contact our Privacy Officer:

2616232 Alberta Inc.
Privacy Officer
Alberta, Canada
Platform: FieldCore

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Platform or by email. The "Last Updated" date at the top of this Policy will be revised accordingly. Your continued use of the Platform after changes constitutes acceptance of the updated Policy.

1. What Are Cookies

Cookies are small text files placed on your device by a website or application. Along with cookies, FieldCore also uses localStorage and sessionStorage (collectively, "browser storage"), which serve similar purposes. This Cookie Policy covers all such client-side data storage mechanisms used by the Platform.

2. How We Use Cookies and Browser Storage

FieldCore uses cookies and browser storage for the following purposes:

2.1 Strictly Necessary (Essential)

These are required for the Platform to function and cannot be disabled.

Name / Key	Purpose	Duration
fieldcore-session	Session authentication token	Session (cleared on logout)
fieldcore-role	Current user access tier	Session
fieldcore-csrf	CSRF protection token	Session

2.2 Functional / Preference

These store your preferences for an improved experience.

Name / Key	Purpose	Duration
fieldcore-theme	Dark/light theme preference	Persistent (localStorage)
fieldcore-sidebar	Sidebar collapsed/expanded state	Persistent (localStorage)
fieldcore-lang	Language preference	Persistent (localStorage)

2.3 Analytics / Performance

These help us understand how the Platform is used so we can improve it.

Name / Key	Purpose	Duration
fieldcore-analytics	Anonymous usage metrics (pages visited, feature usage)	30 days
fieldcore-perf	Page load performance data	Session

3. Third-Party Cookies

The Platform may use third-party services (such as mapping providers or analytics tools) that set their own cookies. We do not control these cookies. Please refer to the respective third party's cookie policy for details.

4. Managing Cookies

You can manage or delete cookies and browser storage through your browser settings:

• Browser cookies: most browsers allow you to view, block, or delete cookies via their settings or preferences menu
• localStorage/sessionStorage: can be cleared through your browser's developer tools or privacy/storage settings
• Platform preferences: theme and UI preferences can be reset within the Platform settings

Disabling essential cookies may prevent the Platform from functioning correctly. Disabling functional cookies will reset your preferences to defaults.

5. Consent

Essential cookies are set without additional consent as they are strictly necessary for the Platform to operate. For functional and analytics cookies, consent is obtained through your continued use of the Platform after being presented with this Cookie Policy. You may withdraw consent at any time by clearing the relevant cookies or browser storage as described above.

6. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date.

1. Purpose

This Acceptable Use Policy ("AUP") defines the permitted and prohibited uses of the FieldCore platform ("Platform") operated by 2616232 Alberta Inc. This AUP is incorporated by reference into our Terms and Conditions and applies to all users regardless of access tier.

2. Permitted Uses

The Platform is intended solely for legitimate industrial field service management activities, including:

• Creating, updating, and tracking work orders
• Scanning FieldCore QR codes for job check-in/check-out and status updates
• Uploading photos and documentation related to service work
• Managing invoices, billing, and client accounts
• Viewing scan logs, technician locations, and operational dashboards
• Communicating with team members and clients through Platform features

3. Prohibited Conduct

You agree not to use the Platform to:

• Unauthorized access: attempt to access accounts, data, or Platform features beyond your assigned access tier, or bypass any authentication or security measures
• Data misuse: collect, harvest, scrape, or mine data from the Platform for purposes unrelated to authorized field service operations
• GPS spoofing: falsify, manipulate, or spoof GPS location data or device fingerprint information
• Fraudulent activity: submit false work orders, fabricate scan records, inflate billable hours, or engage in any form of billing fraud
• Malicious content: upload viruses, malware, ransomware, or any harmful code; transmit spam, phishing, or unsolicited communications
• Interference: disrupt, degrade, or interfere with the Platform's infrastructure, performance, or availability, including through denial-of-service attacks or excessive automated requests
• Reverse engineering: decompile, disassemble, reverse-engineer, or attempt to extract source code from the Platform
• Impersonation: impersonate any person, business, or entity, or misrepresent your affiliation or authority
• Illegal purposes: use the Platform in violation of any applicable local, provincial, federal, or international law or regulation
• Intellectual property infringement: upload content that infringes on the copyrights, trademarks, patents, or other intellectual property rights of any third party
• Harassment: use the Platform to harass, threaten, defame, or discriminate against any person

4. QR Code Integrity

FieldCore QR codes are the property of 2616232 Alberta Inc. Users shall not:

• Reproduce, duplicate, or create counterfeit QR codes
• Modify, obscure, or tamper with QR codes affixed to equipment or job sites
• Redirect QR code links to unauthorized destinations
• Use QR codes for purposes other than their intended FieldCore function

5. Data Accuracy

Users are responsible for ensuring the accuracy and completeness of data they enter into the Platform. This includes work order descriptions, time entries, service notes, and uploaded documentation. Deliberately entering false or misleading information constitutes a violation of this AUP.

6. Security Obligations

All users must:

• Use strong, unique passwords for their Platform accounts
• Not share account credentials with unauthorized individuals
• Report any suspected security vulnerabilities, breaches, or unauthorized access immediately
• Keep their devices and browsers up to date with current security patches
• Log out of the Platform when using shared or public devices

7. Resource Usage

Users shall not consume excessive Platform resources in a manner that degrades performance for other users. This includes but is not limited to: excessive API calls, bulk data uploads without authorization, or running automated scripts against the Platform without prior written approval.

8. Enforcement

Violations of this AUP may result in one or more of the following actions, at the Company's sole discretion:

• Written warning
• Temporary suspension of Platform access
• Permanent termination of account
• Removal of offending content or data
• Reporting to law enforcement authorities
• Legal action to recover damages or obtain injunctive relief

The Company reserves the right to investigate suspected violations and to cooperate with law enforcement authorities in prosecuting users who violate this AUP or any applicable law.

9. Reporting Violations

If you become aware of any violation of this AUP, please report it to us promptly. Reports can be submitted through the Platform or by contacting us using the information in our Terms and Conditions.

10. Changes to This Policy

We may modify this AUP at any time. Changes will be effective upon posting to the Platform. Continued use of the Platform after changes are posted constitutes acceptance of the revised AUP.